Our Pledge for the Best In Memory Care
PROTECT, ENGAGE & LOVE
When a loved one has been diagnosed with Alzheimer’s or dementia, it’s hard to know where to turn and who to trust. Of course you want them to receive the very best in treatment and care. But you also want them to be treated as an adult with a unique story, someone with personal preferences, abilities and dignity. That is why we make this pledge to you:
- We will answer all of your questions honestly and completely.
- We will seek to discover all that is unique and special about your loved one, including their lifetime story and family experiences.
- We will provide a purpose-filled environment for your loved one that is person-centered to fit their special needs, goals and abilities.
- We will provide your loved one with highly trained professionals with a passion to serve.
We will keep you and your family connected and involved in every aspect of their care.
Everything we do is centered on the uniqueness of each individual. Our programs are tailored to fit the special qualities, preferences and abilities of your loved one and no one else. Taking this approach helps pave the way to a stronger connection with family, other residents, and the environment around them.
We have also developed a culture of education, providing the latest therapy techniques and classes to our staff. We include education and informational programs for families to help them enjoy more successful connections to their loved ones. And, we keep in touch, always following up family meetings with a call to make sure all their questions have been answered. Finally, we assign a special companion to help new residents on “move in” day to make sure it goes as smoothly as possible.
Other Person-Centered Programs
Inter-generational activities, including “The Grandfriend Project”, which brings residents together with local elementary school children to share their experiences (and lots of laughter).
Spring Break programs which encourage local high school and college students to volunteer in our resident community over their Spring Break. And, yes, they love doing it! Many have gone on to become pen pals and continue to stay in touch.
Technology in Service of Care
We believe in using technology, not as a replacement to care, but to augment and enhance the experience of your loved one. That is why we use the highly innovative It's Never 2 Late™ (iN2L) interactive programs, that allow residents, regardless of ability level, to use special online programs for recreation, learning, mental stimulation, and even to communicate with their loved ones.
We realize some of our residents are unable to use traditional assistance call systems. We have installed unobtrusive digital technology in our communities in order to monitor the safety of our residents 24/7.
Multigenerational programs bring smiles and delight to both young and old. We call these programs “Better Together.” Our communities schedule regular visits from student volunteers and trips to local schools to allow residents to engage with young people. It’s a breath of fresh air to observe as eyes light up, along with lots of smiles and laughter. These tender and spontaneous interactions have a way of sparking memories and connecting residents to those around them in fresh, new ways.
Animals bring with them a unique therapy of their own. Through local partnerships, we are able to provide regular animal visits, and they never fail to bring joy and delight. The positive effects of pet therapy on seniors are well known, but you need only see their faces light up when a friendly animal walks into our center to understand its amazing impact.
Custom Menus & Nutrition
Nutrition is critical to the health and wellness of those with cognitive impairment. This is why we provide a very specialized menu for each of our residents. We work together with you and your loved one's physician to determine the most beneficial nutrition and meal plan. Then we let our chefs go to work to make every meal as tasty and appealing as it is nutritious.