Our pledge at Anthem Memory Care


Fact Sheet: Visitation Guidelines  

We have established the following guidelines to protect all residents, visitors, and team members.  Please understand that these guidelines were developed in coordination with the guidelines put forth by CDC/CMS/IDPH.  If the state decides to discontinue these visits and/or change the guidelines, I will communicate that to all of you.  Outdoor visits are still highly encouraged and are the preferred method of visitation. We will be doing 2 separate sign-up sheets – 1 sign-up for outdoor visitation in the front of the community (weather permitting) and 1 sign-up for in-resident suite visits or virtual. This will allow for more visitation to be occurring. Please note that if the weather is poor, the outdoor visit will be canceled. If you would like virtual visits, they must be signed up for via the website.

  • Visitors and residents must always wear a face covering (covering mouth and nose) unless both parties are fully vaccinated then they may remove their face-covering in designated visiting areas. Physical touch is permitted for fully vaccinated residents only.
  • Visits will be hosted in resident suites, virtual, or outside and will be scheduled the same way the previous visits were, via signupgenius.com.
  • We realize that some of our residents may not understand the rules and the reasons for these rules and therefore reserve the right to discontinue visits if deemed unsafe. We need to strive to keep safety as our utmost concern.
  • Visitors participate in a screening upon arrival to the community and must wear face coverings upon entering the community.
  • Hand Hygiene – the resident and visitor must practice proper hand hygiene. If you have questions about this, please ask.
  • Social distancing still needs to be practiced in general, but when it comes to the 1:1 visit with fully vaccinated residents, they are permitted to embrace (violate the 6’ rule).  Embracing is permitted to occur but maintains social distancing in essentially every other type of visitation and general resident to resident interactions.
  • Visit appointments will be in 45 or 60-minute windows to allow all families who wish to, the opportunity to visit.
  • A maximum of 2 visitors at a time may come for the visit (children of all ages count as 1 of the 2 visitors). We need each visitor to sign up and provide their name, phone number, and address on the registration so we can call for the prescreen the day before. There will be no swapping people in and out; the two people who are signed up must be the people who come to the visit for tracing purposes. Please communicate any changes with the Receptionist prior to the visit so proper screening can take place.
  • Residents with active COVID-19 infection, either laboratory-confirmed or symptomatic, are not permitted to participate in routine visitation.
  • Residents receiving visitors should also be screened with the CDC symptom checklist prior to visitor’s arrival. Visitors displaying symptoms should not visit the facility.
  • Cleaning and disinfecting high frequency touched surfaces and designated visitation areas after each visit in the community every 2 hours utilizing the checklist for verification
  • The community is prepared for effective cohorting of residents (e.g., separate areas dedicated to COVID-19 care).
  • Resident and staff testing conducted as required.
  • We will not be able to honor visits for people who have not adhered to the established guidelines.
  • Fully vaccinated residents are permitted to leave the community without needing to quarantine upon return. We ask that you provide us with 24 hours’ notice of your plans to have your loved one leave the community.
Senior living care pledge